The Micro Small and Medium Enterprises (MSMEs) trading community are facing challenges in flow of trading information across the market today. Difficulty in availability of trading information has been identified to be the major constraint for MSMEs in understanding the potential of markets for better strategic and operational running of their businesses.
M/s Mahali Sokoni Trading Company Limited (MSTCL) determines to bridge the gap by providing ICT platform, branded SpringSoko, to enable availability and exchange of trade information for different actors, with a focus of Tanzanian market.
The main objective of the company is to provide an electronic platform where trading community can produce, store and exchange information regarding finances, products and services. Then it can be used for selling, marketing, customer retention, accounting and financial management for business sustenance and growth.
SpringSoko provides end-to-end trade facilitation right from the customer need discovery, purchase processing, payment, delivery and customer retention lifecycle. This enables sellers to concentrate on their core business banking on efficient and effective product sales, marketing and delivery being done through SpringSoko.
SpringSoko is best for the businesses that seek growth in terms of sales and market reach beyond the limitation of brick-n-mortar and customer information.
Holistic trade information is readily available and exchanged to help businesses grow through delivery of products and services more effectively and efficiently.
Provide reliable information of products and services in one place online to enable convenient, efficient and effective trade.
Our Core Values
Customer Centric: Customer is the center of whatever we do. The start to end of the activities in the company, through teamwork, will be guided by customers to ensure their needs are delivered timely and meet, if not exceed, their expectations.
Integrity: We endeavor to perform what we promised. We ensure the products and services provided through the company are of the best interest to the customer as defined by the regulatory bodies.
Innovation: We continue to improve our people, systems and processes to ensure service delivery to customers meets the highest standard possible.
Our Products and Services
SpringSoko is able and ready to deliver products and services to wider range of those involved in trade exchange. These products and services can also be customized to meet specific needs. Below are some of the general range of products and services that are readily available for offering.
Sellers can now purchase advertisement blocks online available in different web pages in the platform to advertise their products and services.These advertisements can be shared to social media for wider reach to intended customers. Targeted customers include all sellers, companies, manufacturers, government, non-government.
Seller can now be provided with web portals and blogs where they will be able to advertise and display their collection of products. The seller’s brand will be visible, and will have full control in their products management, including pricing, discounts through the use of specialized tools for that purposes. The engagement is through subscription with basic offering being free of charge while you pay nominal fee other offerings. Targeted customers include all sellers, companies, manufacturers, government, non-government.
Service providers can now avail their services online for appointment and booking. Through ticketing system, using Qr Code, attendance can be controlled efficiently and effectively online. Targeted customers include event organizers, conference halls, paid gatherings, movie theaters, paid health practitioners, health centers, recreational parks and many more.
Manufacturers can now upload their products in SpringSoko where different sellers can select to sale their products in Seller’s portal. The seller can then set quantity and price of the product for sale. For each Brand/Manufacturer’s products are then displayed in a page where customers can directly select products for purchase. Sales reports can then be shared to Manufactures with special arrangement.
Different sales promotional tools such as discounts, auction, special pricing, price quotation, special promotion, seller’s coupon and many more are readily available for sellers to use for their customers for retention, sales growth. Targeted customers include all sellers subscribed in the platform.
Specialized postal/courier service providers are engaged for product shipment and delivery. The Seller and Customer through SpringSoko App, will have full visibility and tracking of product delivery process and delivery confirmation.
The payment for products and service will be largely be done online. This will be through payment service providers such as Mobile Payment Providers and Commercial Banks.
There are many benefits and opportunities that potentially are available to be gained for all those involved in trade exchange in the platform i.e buyer, seller, manufacturers and many more. As there is no end to the list of the specifics benefits all depending to the user, some of the general ones are outlined below.
1. Keep control of your business through your brand visibility and price management to save your customers better;
2. By displaying their products online, increase visibility of your products to wider marketplace and customer reach beyond normal brick-and-mortar environment;
3. Use tools such as those applicable for sales, to entice and better manage customers for their retention;
4. Use organized delivery mechanism provided, to ship and deliver products timely to customers;
5. Provide different purchase options online such as one-time, subscription or installment;
6. Use online payment facilities connected to payment providers such as mobile payment providers and commercial banks;
7. Manage sales order in one place for effective and efficient service delivery to their customers;
8. Enhanced real-time collaboration with customers through online chat and other similar facilities;
9. Keep track and manage staff in your business, by providing limited access per functionality needed;
10. Use the platform on demand for sustainable business growth, with basic subscription free of charge and upgrade as needed;
11. Get feedback from customers on your products and store through reviews, comments and suggestions for business improvement;
12. Able to control and manage those helping to sell your products online through affiliate program;
13. Able to track negotiated (quotes) prices for your customers for high volume sales.
14. Access to your blog space for further description of your products and services to your customers.
15. Through SpringSoko App, SMS and your email, get notifications for every order, delivery and many more.
1. View trade information conveniently available, all in one single place;
2. Availed with wider selection of products and services from different sellers registered in the platform;
3. Have flexibility of home delivery or pick up services;
4. Have flexibility of payment online using your favorite payment provider;
5. Keep control of your selection by being able to compare products from same or different sellers;
6. Keep your Wishlist for further review and even share to your colleagues, family and friends;
7. Able to follow your favorite seller for change information about products and services such change of price, new entry and many more;
8. Get additional income through commission after helping sellers in the platform to sell their products to your colleagues, family and friends, through email and social media;
9. Able to send request for quotation to all sellers subscribed in the platform in one go;
10. Able to negotiate online better pricing for products and services with sellers;
11. Track your orders and delivery of products, conveniently through SpringSoko App;
12. Keep safe of your order records for your further reference whenever needed;
13. View your booking tickets more conveniently, all in one place;
14. Receive, view and consume from sellers, special coupons and loyalty points for better pricing and services.
15. Through SpringSoko App and your email, get notifications for every order, delivery and many more.
1. Now there is a page specifically for Manufacturer with their description about the products offerings directly to their customers.
2. All products being sold by different sellers, displayed in one web plat that can be accessed by customers easily. After product selection by the customer, it is then redirected to the product for particular seller.
3. Advertisement space that can be used for product promotion to customers.
4. Products stock report per seller can be provided to enable timely quantity replenishment.
Become a Seller
A customer already in the system can become a seller in 3 simple steps. The steps intends to engage the seller fully ready to explore and utilize SpringSoko to achieve more in terms of business growth and revenue increase.
- 1. Requirements for Seller to Join
- a) Business License
- b) TIN Certificate
- c) Authorized Identity Card such as National ID, Driving License, Passport or NEC ID.
- 2. Verify the authenticity with relevant Authorities.
- 3. Conclude Service Levels, Terms & Conditions.
Train to use SpringSoko platform effectively.
A basic knowledge of Internet use is a pre-requisite. Knowledge of use of e-commerce application is an added advantage.
Begin using SpringSoko